Terms of Purchase

These Terms of Purchase formulate unified transaction rules, order placement norms, pricing and discount clauses, product receiving confirmation, transaction liability division, and abnormal order processing standards for all users who purchase suncare skincare products on the platform. All users who enter the platform to browse products, place orders and complete payment are deemed to have voluntarily read, fully understood and unconditionally accepted all terms herein, and shall abide by the transaction constraints and behavioral norms stipulated by these terms. The platform adheres to the principle of fair transaction and honest operation, protects the legitimate rights and interests of both buyers and sellers, and all shopping transaction behaviors are governed by these terms and international cross-border e-commerce transaction norms. The platform reserves the right to revise and update the terms appropriately according to market operation changes, and the latest published content shall be the sole basis for transaction dispute handling.

Users shall complete order placement independently according to their own shopping demands, and confirm product specifications, capacity, quantity, color shade, receiving address and contact information carefully before payment. Once the payment transaction is successfully completed, the order contract is deemed formally established, and users recognize that the order cannot be arbitrarily modified, cancelled or returned without complying with the Refund Policy. Users shall ensure that they have full civil capacity to complete transaction behaviors; minors shall purchase products under the supervision of guardians, and the platform is not responsible for unauthorized orders placed by minors.

Users shall not use the platform to place malicious repeated orders, false empty orders, and speculative arbitrage orders in violation of transaction norms. The platform has the right to automatically identify abnormal order behaviors including large-volume repeated order placement, frequent order cancellation, and abnormal address batch orders, and take measures such as order cancellation, transaction restriction and account purchase right limitation to maintain normal transaction order. Any order placed by using illegal plug-ins, automatic order-swiping tools and malicious program scripts will be directly invalidated, and the corresponding account will be permanently restricted from shopping.

After order placement, users shall take the initiative to check the order details in the personal center in a timely manner to confirm the accuracy of product information and receiving information. If any information error is found before parcel dispatch, users can submit modification application through official customer service; the platform will review the application and decide whether to allow modification according to the order processing progress. Arbitrary modification demands after warehouse outbound are not accepted to avoid logistics confusion and additional operational costs.

All product prices on the page are denominated uniformly in USD, with clear marked prices after permanent 70% OFF discount, no hidden fees, additional service charges and disguised markup fees. The displayed product price is the final transaction price that users need to pay, including product cost and global free shipping benefit, without any additional logistics fees and handling fees. All discount rules are fixed and effective for a long time, without complicated coupon stacking, full reduction threshold and time-limited flash sale restrictions, realizing real simple and stable discount benefits for users.

The platform has the right to appropriately adjust product pricing and product category layout according to international supply chain cost changes, market commodity price fluctuations and inventory structure optimization. After the price adjustment is updated on the official page, it shall take effect immediately; orders placed before the adjustment shall be subject to the price standard at the time of order placement, and no price difference compensation will be given for subsequent price changes. All promotional labels and discount descriptions on the page are true and effective, without false publicity, virtual original price markup and false discount gimmicks.

Regular-priced products, limited-edition products, bundled gift sets and refill packaging products all implement the same 70% OFF permanent discount rule, with no differential discount treatment for different product categories. Bulk orders and group purchase orders can enjoy additional preferential arrangements on the basis of the unified discount, and the specific scheme shall be subject to official business negotiation confirmation. Discount benefits cannot be transferred, resold or cashed out offline, and are only limited to normal shopping consumption on the platform.

The platform ensures that all product display information including product name, SPF index, capacity specification, ingredient introduction, effect description, color shade selection, waterproof and sweatproof parameters is true, accurate and consistent with the actual product attributes, without false publicity, exaggerated effect description and misleading information guidance. We use real product physical shooting pictures and official standard parameter descriptions to display goods, and users can refer to the page information to independently select suitable products.

Users shall bear the responsibility for product selection and adaptation judgment. We provide objective product parameter introduction and usage suggestions, but do not promise that all products are fully adapted to every single skin type. Problems such as skin discomfort and inappropriate use effect caused by users’ blind selection do not constitute grounds for unconditional return and compensation beyond the policy scope. Users should carefully read the product introduction, ingredient list and applicable crowd prompts before purchasing, and avoid purchasing products with incompatible ingredients and unsuitable attributes.

All transaction records, order information, payment records and logistics records are officially stored as the valid basis for transaction dispute handling, after-sales inquiry and order traceability. Users shall not tamper with, forge or alter official order data privately; any dispute shall be subject to the official background record of the platform as the sole credible basis.

Users shall complete parcel pickup and appearance inspection in a timely manner after the logistics parcel arrives at the designated receiving address. They should check the integrity of the outer package, whether there is extrusion damage, liquid leakage, and whether the product quantity and specification are consistent with the order. If any abnormality is found, users shall feed back to official customer service and provide real evidence photos within the specified time; the platform will verify and handle it in accordance with Shipping Policy and Refund Policy.

If users fail to feedback parcel abnormality and product quality problems within the specified time limit after receiving the goods, it will be deemed that the user has automatically confirmed that the parcel is intact, the quantity is correct and the product is qualified, and subsequent repeated claims for the same order will not be accepted. Users shall bear the obligation to keep the parcel properly after receiving it; product damage, pollution and deterioration caused by improper personal storage and use shall be the sole responsibility of the user.

For unattended parcels kept by local logistics providers for a limited time, users shall complete pickup within the storage period; overdue parcel return, storage fees and logistics loss risks shall be borne by the user. The platform is not responsible for parcel loss and damage caused by users’ designated incorrect receiving address, unreachable contact information and long-term failure to pick up the parcel.

Both buyers and sellers shall abide by the principle of honest transaction and perform their respective obligations stipulated in these Terms of Purchase. The platform is responsible for providing genuine qualified products, standard logistics distribution and standardized after-sales services; users are responsible for providing accurate receiving information, completing payment normally, picking up parcels in a timely manner, and abiding by the return and refund policy rules.

For transaction disputes arising from product quality, logistics damage and platform service problems, the platform will handle them in accordance with official policies and objective evidence; for disputes caused by users’ personal reasons such as address error, arbitrary return and false claim, the platform will not bear additional liability compensation. All dispute handling adheres to the principles of fairness, objectivity and standardization, and does not accept emotional demands and unreasonable compensation claims without valid basis.

The platform reserves the right to suspend or terminate the transaction service of accounts that seriously violate these terms, including malicious order cancellation, false refund application, repeated malicious evaluation and violation of transaction order. We will continuously optimize the transaction terms according to market changes and user feedback, standardize the shopping transaction process, and maintain a safe, fair and orderly online shopping environment for all global users.